New benefits for STS customers start April 1

New benefits for STS customers start April 1

Special Transportation Service (STS) program is a shared-ride public transportation service provided by the Miami-Dade County Department of Transportation and Public Works (DTPW) in compliance with the Americans with Disabilities Act (ADA) of 1990 paratransit service provisions.

STS provides door-to-door service from the main entrance of pick-up to the main entrance of drop-off locations throughout most of Miami-Dade County. STS vehicles are equipped with steps and lifts to provide service.  

The service operates 24-hours a day, 7 days a week and can be used to provide transportation for work, school, shopping, recreation, medical appointments, and other reasons. The cost per trip is $3.50. 

Starting April 1, several STS program enhancements are being implemented to improve service and reliability. The improvements include:

  • Extended service hours for trip reservations: 6 a.m. – 6 p.m.; call 305-871-1111 / TTY Users: 800-955-8771 or 711
  • Stand-by vehicles added to minimize service delays during peak times
  • Personnel added to monitor service and minimize delays
  • Negotiated pickup times. The ADA allows scheduling flexibility up to one hour before or after the requested time to improve operational efficiencies.

Read the service enhancement fact sheet, available in English/Spanish and English/Creole.

For more information, call 786-469-5000, Monday through Friday, 8 a.m. to 5 p.m.

Originally published at https://www.miamidade.gov/global/news-item.page?Mduid_news=news1680112154287530

business banners

Latest posts

Mitch Gould’s Strategic Vision Elevates Nutritional Products International to New Heights in Retail Distribution

Mitch Gould, Founder and CEO of NPI BOCA RATON, FL, UNITED STATES, February 14, 2024 /EINPresswire.com/ -- Mitch Gould has built...

Newport Restoration Foundation Begins a Residential-Scale Energy Efficiency Study of Historic Properties

The multi-phase project begins in 2024 at 38 Green Street NEWPORT, R.I. , February 16, 2024 /PRNewswire/ -- In response to a quickly transforming real...

Be a part of the Digital Inclusion Community Kick-Off event

Be a part of the change in your community by joining Miami-Dade County at the Digital Inclusion Community Kick-Off event at Oak Grove Park,...

Nationwide Arena: A Hub for Sports and Entertainment in Columbus.

Nationwide Arena: Where Sports Thrive and Entertainment Comes Alive in Columbus. ASHBURN, DC, UNITED STATES, February 15, 2024 /EINPresswire.com/ -- Nestled...

Newsmatics Partners with Masaryk University’s Faculty of Informatics to Enhance Data Science Capabilities

Collaboration to focus on optimizing data science and AI technology to improve media analysis. We are excited to partner with Masaryk...

Ritchie Bros.’ Largest-Ever Premier Global Auction Event in Orlando to Feature Record-Setting 16,500+ Heavy Equipment Assets and Vehicles

ORLANDO, Fla. and WESTCHESTER, Ill., Feb. 16, 2024 /PRNewswire/ - RB Global, Inc. (NYSE: RBA) (TSX: RBA), the trusted global marketplace for insights, services...

Governor Ron DeSantis Appoints Bette Brown to the Florida Keys Mosquito Control District Board of Commissioners

TALLAHASSEE, Fla. — Today, Governor Ron DeSantis announced the appointment of Bette Brown to the Florida Keys Mosquito Control District Board of Commissioners. Bette Brown Brown, of...
celebrity reality tv